Last Updated: 11/1/2023
 

TonyasDynamicDesigns Terms of Service and Sale Contract
By submitting your electronic/credit card payment,
you agree to abide by these terms.

 

TonyasDynamicDesigns is a USA based Custom Website Design,
Print Design, Website Promotion, SEO, and Digital Marketing Agency.
 

Thank you very much for choosing TonyasDynamicDesigns for your website project.

My main office is located in Bluefield, WV, USA (Eastern Standard Time).
I am closed on the weekends and also on national holidays, however
you are welcome to call, email, or text me 24 hours a day / 7 days a week.
Please leave me a message if there is no answer and I will return your call.

 

Mailing Address:
Tonya Becker
TonyasDynamicDesigns
105 Meadowlane Loop, Suite 17
Bluefield, West Virginia 24701
Telephone: 304-308-4051
Email: Tonya@TonyasDynamicDesigns.com

 

I spend a lot of time on your project from start to finish. It is very important

that you understand the process and are able to provide answers in your

design questionnaire and feedback to your design that you will be provided

during the design process.

 

***Here is What You Can Expect with Your Website Design Project***

 

Design Questionnaire:
At the beginning of your project, I will be emailing you a design questionnaire to

fill out and email back to her. Incomplete or vague answers can add days or weeks,

and possibly additional charges, to your design process. If you have any questions

while filling out the design questionnaire, please feel free to contact me and I will

be very happy to help you.

 

Logo Design:

Every website design package includes a custom logo design at no extra charge
or I can use your current logo design in your project.

If you have purchased an original logo design, up to 2 logo design mock-ups

will be created for your website for you to review, based on your questionnaire answers.
I will revise your logo design within reason until you are 100% satisfied!

 

Installation and Testing:
Once I have received your cleared payment, completed design questionnaire,

log in, and password information, if applicable, and your completed Home Page Design,
I will begin the installation and testing process.

I will create your other website pages that will match in color and layout to your Home Page.

This typically takes several days to complete. Once this step has begun, it is very difficult

for me to make additional changes to the colors, images, or design layout of your website pages.

If you need additional changes to the final approval, an additional charge will be assessed

based on my hourly rate.

 

Website Review:
After all of your website pages are installed, please take the time to review all the design,

text, and links, and send me any modifications that need to be made within 14 days or less.

There is no fee for text or link changes within this review period.

 

Changes made after the 14 day review period, or changes requested to the graphics

or layout of the design after installation, will be assessed an additional charge based on

my hourly rate.

 

Sales and Listings:
I strive to make your design installation process as easy as possible for you and me.

During installation, your product inventory will not be affected. Your website listings
in your "Shop" will still appear as available and sales may still be processed while
I am designing your website.

​

Website Search Engine Optimization: 
I implement search engine optimization (SEO) with every website design package that
I create for my clients, free of charge. This includes website optimization, compression
of all images, alt tags, title tags, and text links.

​

Completion Times:
The designing of all graphics and website pages take a lot of time and expertise.

Time frames for completion will vary based on how many website pages that your
website has and also based on how many images that I have to edit for your design.

​

Average completion depends on how fast that I get your design questionnaire

and the images edited for your custom website design. It is imperative that you

get your design questionnaire to me as soon as possible to avoid any delays.
 

Approximate Date of Delivery:
Your Home Page should be completed within approximately 5 to 7 business days or
less from the date that I have received your design questionnaire and images for your

design. If you request a revision to your design, an additional 1-3 business days may

be added to your estimated completion date. You will be given an update on your

project at least 1 time per week via email on the progress of your project.

​

A website that is over 50-100 pages may take approximately 3-6 months to complete.
Please allow us extra time to complete your website if you have 50-100 pages.
 

Installation Notes:
Please allow adequate time for the entire project process.
Please note that I am not responsible for the management of your website, including:

shop category setup, inventory listing or editing, terms of service or privacy page content,

or other website management. This is the responsibility of your website administrator.

If you need any of these additional services, please contact me for a FREE Price Quote.

 

Optional Services:

There are optional services that you can add to your order for an additional fee.
(i.e., Website Marketing Packages, Print Designs, Items Listed, SEO, etc.)
These services are available in my "Shop". Please note that ordering additional
services such as website marketing, seo, print designs, etc. will add additional
time to get your entire project completed.

 

I will start on your other projects once your website design is completed or if you have

a specific deadline that needs to be met for another project, I will work with your

deadline by stopping one project to start on the project that you need completed first.

Design Files:
You can access your design files on your Hosting Account where your images are stored.
There you can download your images to save on your computer if you like.

 

Backup Files:
I strongly recommend that you make a backup copy of all files associated with your

new design, in the event of an error, hosting account failure, software glitch, etc.

I will also maintain a back-up copy of your files for up to 5 years in our digital archives.

Should you require a reinstallation of your design for any reason, please contact us

and we will provide you with a quote and estimated completion time.

 

Instructional How-To:
I will provide you with general information regarding your website once your design

is complete. I do not provide advanced training in HTML, SEO, Optimization,

or other technical or marketing skills.

 

If you would like to have one-on-one consulting or training in any of these areas,
you can purchase a one-on-one telephone training with me personally for an
additional fee per hour.

 

Additional Terms of Sale:
The following additional terms apply to all design projects
contracted with TonyasDynamicDesigns

 

Your Copyright:
We will include a copyright text line at the bottom of your website to protect

your content as well as our design. Your logo design, product images, website layout,

and text information are your property and protected by your copyright.

 

However, the copyright for the design layout of your custom website design is retained by

TonyasDynamicDesigns. This means you are not permitted to move, re-use, or sell your design,

in full or in part, to another website URL or to another party. You can also trust that I will never

re-use or resell your custom design to another client.

 

TonyasDynamicDesigns Copyright:
I will also include my third-party URL link back to my website. My website link will

"open in a new window" that way your customers will stay on your website. It is

required that you leave this URL link intact on your website.

 

If you request removal of my credit link from your website, you will be charged a fee of $250.

Removal or modification of my credit link without my written permission is a violation of my terms of service.

 

Payment Terms and Refunds Policy:
All of the work that I do is custom and requires a high level of technical skill.
I put many hours into research and design for every client's project. 

You are paying for my time to create a custom design for you.
Refunds are not given within 5 days of payment due to the
time that has already been invested into your project.
 

The entire cost of your project is required upfront, unless payments arrangements have been made.

Should you choose to cancel the project prior to completion/installation, you may request a partial refund

of your payment, less the amount of the labor hours already invested in the research, design, coding, seo,

and/or marketing of your project at the time of your cancellation request.

About Website Technical Issues:
In Web Design, technical issues can arise. Please let us know immediately
at the time the issue is found and we will investigate it for you.
Sometimes a technical issue can only be fixed by the Hosting Company.
(i.e., Wix, GoDaddy, Yahoo Stores, Shopify, WordPress, SquareSpace, Weebly, etc.,)

If a technical issue arises that we can not fix on our end, we will

submit a tech ticket to the Hosting Company to have the issue fixed.

Refunds are not given due to a technical issue as this is not a design issue.
Please allow enough time to get the technical issue fixed.
We will keep you updated via email or text.

Some technical issues may require an additional fee
to correct in order to pay for our time to fix it.
Every technical issue varies on how long it will take to fix.
Some tech issues can only be fixed by the Hosting Company.

​

Every partial refund is on a case-by-case basis only
and refunds of any kind are not always guaranteed. 

​

***Please note that your electronic/credit card payment
indicates your acceptance of the above terms of sale.***

 

Contacting Tonya and Getting Additional Website Support:

If you have any questions that are not covered above or need my
personal assistance, please let me know and I will be very happy to help you.

 

Thank you very much for choosing TonyasDynamicDesigns for your website project.

My main office is located in Bluefield, WV, USA (Eastern Standard Time).

I am closed on the weekends and also on national holidays,
however you are welcome to call, email, or text me anytime.
Please leave me a message if there is no answer and I will return your call.

 

Mailing Address:
Tonya Becker
TonyasDynamicDesigns
105 Meadowlane Loop
Bluefield, West Virginia 24701
Telephone: 304-308-4051
Email: Tonya@TonyasDynamicDesigns.com